There are things in life that no one requires you to do. But that doesn’t mean you shouldn’t do them.
That’s a lesson I learned in new ways through my first “adult” job. The company I worked for is known for going “above and beyond.” After 60 years of doing so, they are known for occupying the “extra mile.” There’s a saying that goes …
“Always go the extra mile. It’s never crowded.”
Isn’t That True!
On my first day of work, an array of goodies awaited me at my new desk. There was a fresh bouquet of flowers, a gourmet muffin, and a card with Scripture and a personal note from a colleague that said, “Ask me anything; I love “stupid” questions!”
For the years that I worked there, nearly every time I returned from a vacation or even a long weekend, there were flowers or a little gift waiting in my office from my boss. Most times I went on business or other big trips, the same coworker who gave me the “I love stupid questions” card gave me supplies like mints, snacks, and lip balm for the trek.
No birthday passed without a group luncheon (complete with gifts and laughter). When employees take initiative, they’re praised. When clients make suggestions, they’re heard. When leadership asks for input, they listen.
I guess the big thing is that every person is treated like a valuable human being … regardless of title, department, or seniority. That’s a lesson for all of us.
Little Things Go a Long Way.
Saying, “thank you.”
Responding to emails.
Responding to emails the same day you got them.
Doing more than you were asked to do.
Under-promising and over-delivering.
Never saying, “That’s not my job.”
Laughing, joking, and making work fun.
These small attributes add up. They define a culture. They create a brand.
I’ve seen the positive benefits for a corporation that goes the extra mile. People feel valued, so they’re loyal — both clients and employees. Morale is strong and engagement is high.
It’s made me ask, “Where can I go the extra mile in my personal, daily life?”
The thing is, the list above is not exclusive to companies. Individuals can practice them, too. It’s individuals practicing these habits that make up a company. So why not practice them outside the office? I’ve discovered it’s fun to do!
What “extra mile” things do you like to do — either at work or outside of work? I’d love to hear … comment below!